Ambient Weather Support

1. The WS-1000-WiFi series will not connect to a guest account.
2. The WS-1000-WiFi will not connect to a hidden SSID. Temporarily unhide your SSID, connect to the wireless router, and then hide the SSID.
3. The WS-1000-WiFi series connects to the 2.4 GHz band on your router. Make sure the 2.4 GHz band is operating and connected to the Internet.
4. If you own a Mesh Network or multiple repeaters, power off all of the secondary nodes, and leave the primary node (connected to the Internet) on.
5. Reboot the router.
6. Perform a factory reset on the console.

How Do I Reset The Console To Factory Default, Observer Series?

6. Update the console firmware:

How Do I Update The Console Firmware, Observer Series ?

8 Contact support@ambientweather.com for assistance and include your router type.

9. One option is to add the ObserverIP Module (see below).

https://www.ambientweather.com/amobserverip.html