Ambient Weather Support

Pressing WIND + and PRESSURE – at the same time for 5 seconds does not do anything. The buttons work when pressed individually.

1. Make sure the console is plugged into wall power. If it is not plugged in, the console will not connect to WiFi or the Internet.
2. Make sure you own a WS-2902A and not a WS-2902 or WS-1900. This command does not work on previous versions.
3. If you own a WS-2902A, turn the lights off in the room and turn the console around. Make sure the AC adapter is plugged in.
   If you do not see a blue light, the console WiFi chip is no longer working properly and the console needs replacing.
4. If the blue light is present, try performing a factory reset on the console:

How Do I Restore Console To Factory Default Or Factory Reset, Osprey Series?

If the problem persists. the issue is likely a problem with the AC adapter, and in some instances, the console itself.

To test the AC adapter, remove the batteries and plug the console in. If the console does not power up, the AC adapter is faulty. If it does power up, make sure you are not using a third party AC adapter (for example, a power adapter from outside the USA).

To replace the console and AC adapter under warranty, please visit: www.AmbientWeather.com/rma.html

For out of warranty replacements, please visit: https://www.ambientweather.com/amws2902aconsole.html