Ambient Weather Support

The Outdoor Temperature Is Stuck And Never Changes, Osprey Series.

If only the temperature is stuck or does not change, and all of the other sensors are updating, it is possible the sensor array requires fresh batteries or needs resetting.

  1. Cover the solar collector to shut of the solar energy source.
  2. Cover remove the batteries.
  3. Press the reset button for a full minute. There should be no LED flashing
  4.  Reinsert fresh batteries
  5. Uncover the solar collector.
  6. LED should flash once per 14 seconds. If it is not flashing, the sensor array must be replaced.
  7. Power down and up the console to resync
  8. If the outdoor temperature is still showing -40 or 140 degF after several minutes, the sensor array must be replaced.
  9. We have a one year warranty. To replace the sensor array, please visit:  www.AmbientWeather.com/rma.html
  10. For out of warranty replacement, please visit: https://www.ambientweather.com/amws2902array.html