Welcome. How can we help?

Help Center Search Results

x

Try searching by "Product ID", or by asking a general question.

Sunrise and sunset are off by one hour, WS-1173

Some consoles included a bug where the sunrise and sunset would not automatically change with DST. However, this model was discontinued and we no longer have replacement consoles available. There is a work around. To resolve this, add +1 to your time zone and set…

The Model WS-1171B, WS-1172 and WS-1173 was discontinued. What do you Suggest as a Replacement?

The Models WS-1171B, WS-1172,  and WS-1173 were discontinued. Replacement sensors are no longer available. We recommend the following similar replacements: WS-2801A (requires an AC adapter): https://www.ambientweather.com/amws2800.html WS-11 (optional AC adapter): https://www.ambientweather.com/amws11.html WS-110 (optional AC adapter): https://www.ambientweather.com/amws110.html    

Is it OK to Place the Sensor directly in the Rain?

The sensor is water resistant but not water proof. It cannot be submersed into water but can be placed in the rain. However, it is best to avoid direct rain. It will not last as long, and will give you incorrect humidity readings as well….

Sensor is showing Dashes on Display

If the sensor is showing dashes for temperature and humidity on its own display, the sensor no longer works and beyond repair. Here are some suggested replacements:

Humidity reads 1% all of the time, WS-1171, WS-1172, WS-1173 Series.

If the humidity reads 1% all of the time, replace the batteries. If the problem persists, the sensor needs replacing. We have a one year warranty: www.AmbientWeather.com/rma.html If out of warranty, the sensor can be replaced here: https://www.ambientweather.com/amwh3.html