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Wind Vane or Cups is not completely Seated, Osprey Series.

If the wind vane or cups is not completely seated, fully remove the set screw from unit. Re-install the wind vane or cups. If that does not work, inspect the plastic sleeve where the shaft goes in for debris and manufacturing burs. If there is debris, …

My Display is Suddenly Dim or Unreadable.

Two things can cause the display to dim: AC power is not connected. Make sure the console is plugged into AC power at all times. If it is on a switched outlet, make sure the switch is turned on. The LIGHT/SNOOZE button was accidentally pressed….

Console Flashes but never boots up, WS-2902 series

If the console flashes and does not boot up: Check the electrical connection at the console and the wall. If the problem persists, the console requires replacing. We have a one year warranty. To replace under warranty, please visit: www.AmbientWeather.com/rma.html For out of warranty replacement,…

Indoor Console Temperature Reads Dashes or is Blank. WS-2902, WS-2902A, WS-2902B, WS-2902C

There is a problem with the sensor inside the console. The console must be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbienetWeather.com/rma.html If out of warranty, a replacement console can be purchased here:WS-2902: https://www.ambientweather.com/amws2902console.html WS-2902A: https://www.ambientweather.com/amws2902aconsole.html

My Total Rain Keeps Resetting to Zero.

If your total rain keeps resetting to zero, ff you press and hold the RAIN button for two seconds, it will clear the total rain. Thus, you want to press but do not hold the RAIN button to view the different increments of rain.

Temperature reads 140 degF or -40 degF

Replace the batteries if it has been a while. We recommend Energizer Ultimate Lithium. If the problem persists, the sensor array must be replaced. We have a one year warranty. To replace under warranty, please visit: www.AmbienetWeather.com/rma.html If out of warranty, a replacement array can be…

Can I add the WS-2000 Console to my WS-2902 Series Weather Station?

Yes, you can, since they both use the same sensor array. However, the WS-2902 series includes a thermo-hygrometer-barometer sensor inside the console. The WS-2000 console (WS-2000-C) does not include this sensor, because it would heat up too much due to the TFT screen technology. With the…

Barometer Reads a Very Large Number

If your barometric pressure reads a very large number, such as 1000, it means that you accidentally changed the barometer units of measure from inHg (default) to hpa or mmHg. To enter the calibrated relative pressure into the console, you must enter the SET mode. To enter…

Humidity Changes Rapidly and Unrealistically, Osprey Series

If the humidity changes rapidly and unrealistically, with errors that exceed the accuracy specification, it is possible the sensor array requires fresh batteries or needs resetting. Cover the solar collector to shut of the solar energy source. Cover remove the batteries. Press the reset button…

My iphone cant connect with awnet app

Why is my iphone unable to connect using the awnet app? When you first open up the awnet app please make  sure you select ‘Allow While Using App‘. If you DO NOT select ‘Allow While Using App‘ then your iphone will not connect and you…

The Rainfall Is Not Updating

Visually inspect the rain funnel. Is the funnel missing? To replace the funnel, please visit:https://www.ambientweather.com/amws2902funnel.html Check the funnel for any debris. Clean the funnel. Remove the funnel and check for any debris that may be affecting the tipping mechanism. Tip the mechanism back and forth….

Display Console is Dim.

If the display is Dim: Make sure the console is plugged into AC power and the power is switched on. If the console operates on battery power, the LED backlight is temporary when LIGHT SNOOZE button is pushed. Press the LIGHT SNOOZE button on the front of the console….

Router Name Displays < unkown SSID >

This usually means the phone or device is not connected to WiFi. Also, make sure the router’s 2.4 GHz band is operating and plugged in. If you have repeaters or a mesh network, unplug these repeaters or secondary nodes so only the primary router is…