Ambient Weather Support

Cannot Connect To 2.4 GHz Band And Unable To Turn 5 GHz Band Off.

The 2.4 GHz band transmits farther than the 5 GHz band.

A general rule of thumb in home networking says that WiFi routers operating on the traditional 2.4 GHz band reach up to 150 feet (46 m) indoors and 300 feet (92 m) outdoors. Routers that ran on 5 GHz bands reached approximately one-third of these distances.

Make sure the WiFi icon is flashing on the display console.
With your phone, walk as far away from your router while still being connected to the WiFi router.
Turn off and on the WiFi from your phone, and you are likely now connected to the 2.4 GHz band.
Proceed with the AmbientTool to configure the WiFi settings in the console by adding a Device.

Created by Support

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