1. The issue may be with the wind cups or the therm0-hygrometer-transmitter.To isolate the wind  cups or thermo-hygrometer-transmitter (THT), connect the wind cups directly to the rain gauge THT connector and rotate the cups very slowly, and verify the rain gauge counts up. If it does, the problem is with the THT. If it does not count up, the problem is with the wind cups.
  2. The wind cup magnetic pickup or circuit may have failed.

    Replace either the wind cups, thermo-hygrometer-transmitter, or both.

  3. We have a one year warranty.  If under warranty,

    visit:www.AmbientWeather.com/rma.html

  4. If out of warranty, replace the wind cups and thermo-hygrometer-transmitter here:

    http://www.ambientweather.com/amwewsthtrre.html

    and

    http://www.ambientweather.com/amws1180wc.html

Return to Help Center >>

Product Manual
https://ambientweather.com/mwdownloads/download/link/id/525/